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Important terms governing the use of our website and the travel and transportation services we provide.
By accessing the Global Horizon Tours & Travels website, submitting an enquiry, requesting a quotation or making a booking, you agree to comply with these Terms and Conditions.
These terms apply to all travel, transportation and related services provided by Global Horizon Tours & Travels unless otherwise stated in a specific written agreement.
Global Horizon Tours & Travels provides travel planning, transportation, transfers, tour arrangements and related travel services based on availability and customer requirements.
Private taxi and local transportation services.
Airport pickup and drop-off services.
Railway station transfer services.
Corporate transportation arrangements.
Tours, holidays and travel experiences.
Customized travel planning and quotations.
A booking is considered confirmed only after the required booking details have been accepted and any applicable payment or advance payment has been successfully received.
A quotation or enquiry response does not automatically guarantee availability or confirm a booking.
Provide accurate passenger, travel and contact information.
Arrive at the agreed pickup point at the scheduled time.
Carry valid identification and travel documents where required.
Follow applicable laws, safety requirements and instructions provided during the journey.
Treat vehicles, drivers, accommodation and service providers with appropriate care and respect.
Inform us in advance about special requirements whenever possible.
All travel and transportation services are subject to availability at the time of confirmation.
Global Horizon Tours & Travels may need to modify arrangements due to operational requirements, weather conditions, road conditions, government restrictions or circumstances beyond reasonable control.
We are not responsible for delays or disruptions caused by circumstances beyond our reasonable control.
Severe weather conditions.
Traffic congestion or road closures.
Natural disasters.
Government restrictions or regulatory actions.
Strikes, civil disturbances or emergencies.
Unexpected mechanical or operational circumstances.
Where reasonably necessary, we may modify vehicle arrangements, routes, timings or service providers to ensure operational continuity and customer safety.
We will make reasonable efforts to provide an equivalent or suitable alternative where a significant change becomes necessary.
Global Horizon Tours & Travels will make reasonable efforts to provide services professionally and safely. However, our liability may be limited where losses arise from circumstances outside our reasonable control or from inaccurate information provided by the customer.
We are not responsible for personal belongings left unattended or lost during travel unless liability is established under applicable law.
We make reasonable efforts to keep website information accurate and up to date. However, service details, pricing, availability and travel information may change.
We reserve the right to correct errors, update information or modify website content without prior notice.
These Terms and Conditions shall be interpreted in accordance with applicable laws of India.
Any disputes arising from services provided by Global Horizon Tours & Travels shall be subject to the appropriate jurisdiction as permitted by applicable law.
Need Assistance?
If you need clarification regarding any policy, booking condition or service information, our team will be happy to assist you.